It is the policy of HEDCO to do everything possible to improve the quality and
reliability of services to satisfy its customers by adhering to the followings:
- Providing services of the agreed quality in the specified time is the
- By Quality we mean complying with acceptable standards as well as satisfaction
of the customers and appreciation of their needs and ideas
- Quality is the consequence of every ones achievement throughout the company,
hence our colleagues irrespective of position, undertake to respect the quality
aims and to do their works right at the first time.
- HEDCO shall only use products and services of the companies, which are of
satisfactory and approved quality.
- Management of HEDCO and employees do their best to sustain an acceptable
quality and improve productivity.
- HEDCO will try to fulfill its quality objectives by appropriately organizing,
suitable training and other required means.
- To implement Quality Management System complying with ISO 9001-2008, HEDCO
authorizes the Quality Director to monitor the company’s quality management
system in order to assure its sufficiency and effectiveness.
HEDCO management, having the responsibility of the quality of the company
services, expects adherence to the above principles by all the staff in order to
assure continuous quality improvement in their work.